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Customer Supportactive
Product Support
Help customers use the product and fix their usage problems.
Job Description
You will help customers understand and use the product correctly. You will solve their usage problems and guide them step by step.
You should learn the product well so you can give the right help quickly.
What You Will Do
- Explain how to use the product
- Solve product usage problems
- Guide customers step by step
- Share problems with the tech team
- Keep support notes updated
Requirements
- 1+ year support experience
- Good communication
- Able to learn products fast
- Basic computer skills
- Graduate in any stream
Skills
Product KnowledgeCommunicationProblem SolvingPatience
About the Company
JOB-CONNECT PartnerEmployer to be confirmed
Industry: Recruitment India
This role is offered through a JOB-CONNECT hiring partner. Full employer details are shared during the interview process. The employer is not independently verified.