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Customer Supportactive
Customer Service Team Leader
Lead a support team and make sure customers get good service.
Job Description
You will lead a customer service team. You will guide the members, check their work quality and solve difficult customer cases.
This is a leadership role for someone with support experience.
What You Will Do
- Guide and support the service team
- Check call and chat quality
- Handle difficult customer cases
- Train new team members
- Report team results to managers
Requirements
- 2+ years support experience
- 1+ year team handling
- Strong communication
- Good problem solving
- Graduate in any stream
Skills
LeadershipCommunicationQuality CheckTeam Handling
About the Company
JOB-CONNECT PartnerEmployer to be confirmed
Industry: Recruitment India
This role is offered through a JOB-CONNECT hiring partner. Full employer details are shared during the interview process. The employer is not independently verified.